Please Note - Due to COVID-19 couriers are handling an unprecedented volume of parcels.
This may cause delay to standard delivery time
Xmas 2021 Trading Arrangements
Cut-off date for personalised products is 16th December to guarantee Christmas delivery.
Cut-off date for non-personalised products is Monday 20th December to guarantee Christmas delivery.
Love Towels will be closed for the festive from Tues 21st Dec 2021 until Wed 5th Jan 2022, any orders received online during this time will be delivered on our return.
Delivery
Love Towels use a variety of carriers to deliver their products. The shipping price is based on weight and size, our luxury white towels and bathrobes are thick, fluffy and enviable in weight so using a variety of service providers allow us to make sure your delivery cost remains competitive at all times.
Delivery Service
- All orders are lovingly picked and packed daily Monday - Friday
- We aim to provide a 2 day delivery service throughout the UK Mainland and a 3-5 day delivery service for offshore and Europe Monday – Friday
- We use a 3rd party service to deliver our packages, we rely on them to deliver your orders on time, any issues with late delivery please contact us by e mail hello@lovetowels.co.uk where we will be happy to investigate
- If you are local to Love Towels (PA1,PA2,PA3,PA4,PA5,PA6,PA7 and PA8) we offer FREE DELIVERY
- Please note - Love Towels products are on sale in InCube Shop, Gilmour St, Paisley should you wish to view before your buy, or take away same day (subject to stockholding)
- If you need your order urgently, please get in touch as we may be able to personally courier it to you same day.
- Some carriers offer delivery notifications by text or e mail in advance of delivery
- Orders placed over the weekend or bank holidays will not be processed until the next working day
- Delivery is subject to stock availability, we will advise any out of stock situations by e mail
- Please add up to 5 days for embroidery/personalised orders (may be more during busy periods max 10 days)
- We are unable to deliver to a PO Box
- Should we experience a high volume of orders resulting in your delivery being delayed, we will let you know by e mail
Estimated Delivery Cost
Cost is based on weight and size, price listed below should cover most orders. Should your order weigh over the threshold, you will be alerted at checkout before paying and have the option to cancel/change your order at that point.
UK Mainland
- Standard UK delivery (2 working days) £6.50
- Next working day £14.95
Offshore
- Scottish Highlands and Islands (3-5 working days) £11.50
- Ireland (3-5 working days) £11.50
- Channel Islands (3-5 working days) £16.00
Europe
- Belgium, France, Germany, Luxemburg, Netherlands, Austria, Denmark, Switzerland, Czech Republic, Italy, Slovakia, Spain, Portugal (3-5 working days) £15.50
- Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden, Bosnia, Bulgaria, Greece, Iceland, Latvia, Lithuania, Norway, Romania, Serbia (3-5 working days) £24.50
Rest of the World
- Please contact Love Towels on hello@lovetowels.co.uk for a quote, listing the products you would like to order, the full postal delivery address and post code and we will get back to you with a quote within 24hrs
- Your purchase may be subject to import duties and taxes, which are levied once your parcel reaches your country. You must meet any additional charges for customs clearance
- Customs policies vary widely from country to country so we recommend you contact your local customs office for further information
Order Confirmation
- On receipt of your order you will receive a confirmation e mail from Love Towels with your order details
- When your order is shipped you will receive an update e mail from Love Towels
- Some of our carriers offer delivery notifications by text or e mail in advance of delivery